Last updated: April 22, 2025
LookNum is a location tracking service that helps users share their real-time location with friends and family, track their movements, and receive emergency SOS notifications.
Please read these Terms and Conditions ("Terms", "Terms and Conditions") and Privacy Policy carefully before using any mobile applications, websites, and/or services (collectively, the "Services") that are made available by LookNum ("We", "us", "our"). Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Services. By accessing or using the Services, you agree to be bound by these Terms and Privacy Policy. If you disagree with any part of the Terms and Privacy Policy, then you may not access or use the Services.
The Services and their contents are licensed, not sold. You may only use the App for personal, non-commercial purposes, in accordance with these Terms.Any use of the Services beyond personal, non-commercial use (such as resale, redistribution, or exploitation) is prohibited unless explicitly authorized in writing by LookNum.
The Services may enable you to create an account or otherwise register with the Services. You may use a password or any other credentials to access your account ("Login Data"). You agree that you will maintain the confidentiality of the Login Data and you are responsible for all uses, including purchases.
You are responsible for maintaining the confidentiality of your Login Data and for all activities under your account, including purchases and any actions that occur using your account credentials. Please notify us immediately if you believe your account has been compromised.
You agree to immediately notify us of any unauthorized access to your account or any other breach of security. We are not responsible for any losses arising from your failure to keep your login information secure.
Our Service may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). We will not have any liability or responsibility for any user behavior or for monitoring User Content or inappropriate conduct in the Services. We do not monitor User Content. Therefore, you bear all risks associated with content use, including, but not limited to, exposure to offensive and indecent content.
We reserve the right to stop offering or supporting the Services at any time. In such an event, unless otherwise required by applicable law, we do not have to provide refunds for virtual items or other items in connection with such discontinued Services.
If we believe users are creating risks or possible legal liabilities, we may limit, suspend, or terminate the Services and take technical and legal steps to prevent users from accessing the Services.
While we do not actively monitor User Content, we reserve the right to remove any content that violates these Terms or is otherwise harmful or offensive. If you believe content infringes on your rights or violates these Terms, please contact us for appropriate action.
By using the App, you confirm that you are at least 16 years old (or the minimum legal age required in your jurisdiction to enter into a contract) and are legally capable of accepting and agreeing to these Terms of Use.
If you are under the age of 16, you must have your parent or legal guardian review and agree to these Terms of Use and Privacy Policy on your behalf before you can use the Service.
You are prohibited from using the App or any part of its content for commercial or promotional purposes without our explicit written consent. This includes but is not limited to: selling, renting, leasing, or distributing the app or its content in any form.
You are prohibited from reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of the App.
Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites.
We are not responsible for the functionality or content of third-party apps or websites that may be linked within the Service. Use these external links at your own risk.
We reserve the right to terminate or suspend your account immediately, without notice, for any breach of these Terms. Upon termination, you must cease all use of the App, and all licenses granted to you under these Terms will terminate.
We may suspend your access to the Services for any period if we suspect fraudulent activities or violation of these Terms.
The Services are provided to you "AS IS" and "AS AVAILABLE" without warranty, assurances, or guarantees of any kind. We do not make, and hereby disclaim, warranties for uninterrupted use, accurate data, merchantability, satisfactory quality, fitness for a particular purpose, non-infringement of third-party rights, and warranties arising in the course of dealing, usage, or trade practices. We do not warrant that your enjoyment of the Services will be uninterrupted or error-free, or that the Services will be compatible with any other services, or that any errors in the Services will be corrected. Any kind of advice provided by us does not constitute a warranty.
In no event shall LookNum or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill arising out of or in connection with the use of or inability to use the App.
We do not guarantee the accuracy, reliability, or availability of location data. LookNum is not responsible for any damages, losses, or inaccuracies arising from tracking errors, failures of GPS systems, or data transmission failures.
Subscriptions are billed through your Apple ID, and the payment will be processed via the Apple App Store payment system. Please note that Apple’s policies govern all transactions related to the App, including refund requests. For refunds, please refer to Apple's official refund policy on the App Store.
You can manage or cancel your subscription at any time via the 'Manage Subscriptions' section in your Apple ID settings. If you cancel before the end of the low-price trial period, you will not be charged the full subscription fee.
By using the App, you guarantee that you will not use the service to infringe the intellectual property rights of others, engage in fraudulent activities, or distribute unlawful content, including, but not limited to, malware, spyware, or content that violates the rights of third parties.
You guarantee that you will not use the Services for any illegal activities, including the unauthorized collection, processing, or distribution of personal data. You also guarantee that any content you post does not infringe on the intellectual property rights of others.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Any updates or changes to the Terms will be reflected in the revised document, which will be made available to you. It is your responsibility to review the Terms periodically to stay informed of any updates.
We encourage you to review these Terms periodically to stay informed about any changes. Your continued use of the Services following any updates constitutes your acceptance of the revised Terms.
For support inquiries or if you have any concerns regarding your account or the Services, please contact us at appsupport@looknum.com